Returns Policy

At Miss Fitness Life, we're committed to providing high-quality products and excellent customer service.

Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged or different from what you ordered, please contact us at hello@missfitnesslife.com.au.

Please include your order number, details of the problem and photographs where possible.

 

We recommend contacting us within 14 days of receiving your order so we can resolve the issue quickly. This does not limit your rights under Australian Consumer Law.

Due to the nature of our food products, we do not accept returns or offer refunds for change of mind, incorrect ordering, or because a customer does not like the taste of a product.

Returning Products

If a return is required, Miss Fitness Life will provide a prepaid return shipping label and instructions.

 

Please do not return any products without contacting us first.

 

Return shipping costs arranged independently by customers will not be reimbursed unless agreed to by Miss Fitness Life in advance or required by law.

Refunds & Replacements

Where a product is faulty, damaged or incorrect, we will assess the issue and provide a refund, replacement or other remedy as required under Australian Consumer Law.

 

In some cases, we may be able to resolve the issue without requiring the product to be returned.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under Australian Consumer Law.

 

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

 

You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

 

Nothing in this policy limits your rights under Australian Consumer Law.

MISS FITNESS LIFE

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